ROVING OLIVE RETURN POLICY

Return Policy

Roving Olive only sells products from California Producers that are of the highest integrity and quality and we are sure you will be pleased with your purchase. If for any reason you are not satisfied with your order, you may return the product to the producer for full credit, replacement, or exchange within 15 days of delivery, provided that the product is at least 2/3 unused or in saleable condition. Please include the following in your package: items you are returning in the original packaging, original (or adequate) packing material to ensure the item's safe arrival, and the sales invoice with the items and prices circled. Please write the reason for your return on the back of your invoice. For your protection, please use UPS or Insured Parcel Post for shipment.

While we are proud to guarantee our Producers' products, we cannot guarantee products that are lost or spoiled due to inaccurate or out-of-date shipping addresses provided to us. Please... double-check all addresses for clarity and accuracy.

Order Cancellation

At this time, we are unable to process order cancellations online.

To request a cancellation, please email us at support@rovingolive.com and provide the order number, account number and/or item(s) from the order that you are choosing to cancel. We are only able to cancel merchandise that has not already been shipped to you.

Please allow 4 - 6 weeks for us to process a credit your to your account via Paypal. We can only credit back to the original credit card used to make the purchase.

For more information, please contact us at support@rovingolive.com.